Our Sales Team

At the heart of our 155-year old business is our showroom and the expert team on hand to help our valued customers. Each member brings their own unique experience... Read More

At the heart of our 155-year old business is our showroom and the expert team on hand to help our valued customers. Each member brings their own unique experience and personality to their role, ensuring the highest of service at all times. Find out more about our dedicated team below.

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Showroom Manager

Crystal Croll

Crystal joined Hamilton & Inches in 2019 as part of the showroom management team. From a young age, she has had a fascination with fashion, in particular jewe... Read More

Crystal joined Hamilton & Inches in 2019 as part of the showroom management team. From a young age, she has had a fascination with fashion, in particular jewellery. Her natural excellence for customer service saw her promoted to showroom manager in 2021.

Her enthusiasm, infectious personality and good humour are ever present in the business and help ensure customers find a perfect piece to celebrate special moments. 

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Senior Sales Consultant

Sarah Donaldson

Although Sarah only planned to join the Hamilton & Inches showroom team for eight weeks, she is now in the eighth year, providing a sales expe... Read More

Although Sarah only planned to join the Hamilton & Inches showroom team for eight weeks, she is now in the eighth year, providing a sales experience that is like no other. Her exceptional customer service and intricate knowledge of fine jewellery, silverware and watches may be expected, but it is her passion and gracious attitude that sets her apart. 

Sarah feels incredibly honoured to work in an institution like Hamilton & Inches. Sharing in a customer's journey to find a piece they love, at often an incredibly important time in their life, brings her great satisfaction.


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Senior Sales Consultant

Roseanna Preston-Jones

Roseanna has been a member of the Hamilton & Inches sales team for almost three years. Joining the luxury jewellery industry in 2007, her pass... Read More

Roseanna has been a member of the Hamilton & Inches sales team for almost three years. Joining the luxury jewellery industry in 2007, her passion for coloured gems, diamonds and craft is infectious. She provides a wonderful link between the salesfloor and our workshops, ensuring any bespoke commission made by our silversmiths or goldsmiths is designed and crafted to exacting standards. 

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Sales Consultant

Ninian Dunlop

Ninian joined our sales team in 1990. With a thirty year career at Hamilton & Inches, his stories, service and character are highly appreciate... Read More

Ninian joined our sales team in 1990. With a thirty year career at Hamilton & Inches, his stories, service and character are highly appreciated by his valued customers. Ninian's education include a Decorative Arts course at the V & A and a one-year diploma in Decorative Arts at Christie’s Scotland and the University of Glasgow. He has a particular love for hand-crafted silver and all its beautiful complexities.

Ninian’s education included a Decorative  Arts course at the V & A and a one-year diploma in Decorative Arts at Christie’s Scotland and the University of Glasgow.

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Sales Consultant

Rosie McNab

Rosie McNab joined Hamilton & Inches in 2020, following a career with some of ... Read More

Rosie McNab joined Hamilton & Inches in 2020, following a career with some of the best jewellers in Edinburgh. She follows a long line of family members who have all worked in the industry, her love for beautiful gemstones and diamonds being fostered from a young age. 

Since then, she has longed to work directly with all the talented professionals responsible for the creation of jewellery and silverware. As the conduit for bringing imagined pieces to life, Rosie's passion for design and diamonds means her passion particularly lies in bespoke commissions and hand-crafted jewellery.

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