Vacancy: Stock Controller

The Role

Since 1866, Hamilton & Inches has been Edinburgh premier destination for fine jewellery, luxury watches and hand-crafted silver. There has been significant investment in the business over recent years and so this is an exciting time to be joining the Hamilton & Inches team.   This role is an integral part of the small Stock Team but equally varied, working across all departments in the organisation. The Stock Controller will manage and control the company’s stock in the most efficient manner.

This role will be key to ensuring the smooth running of day-to-day operations across both back-office, showroom and workshops and play a critical role in supporting business change and growth.

This is an extremely varied role that requires someone to be both hands-on and practical, a tactical resource with excellent organisational skills, as well as being capable of being commercial and strategic when required.

You must be ready to roll your sleeves up and get involved with any tasks as necessary to ensure the smooth and professional running of the business.

Key Accountabilities of the role include:

Core Duties

  • Manage and control stock to optimise the company’s investment.
  • Ensure stock ordering and delivery/ return paperwork is accurate and supplier back orders are followed up in a timely manner.
  • Place and monitor all special orders and ensure delivery dates and updates are communicated to sales team.
  • Liaise with key suppliers to ensure timely delivery of stock orders (POs) in support of minimum stock levels and customer orders.
  • Track supplier shipments and follow up on any delays.
  • Submit sales information for any suppliers that require information.
  • Action price increases/decreases and discontinued lines as required.
  • Ensure all enquiries are dealt with in timely manner and updated in our stock system (Pursuit).
  • Check and consolidate goods received and book in all stock to the company’s computer system in a timely manner, ensuring supplier invoices are sent to the accounts department.
  • Manage, maintain, and update computerised stock databases, including creation, amendment, properties and archiving of stock items as required- across all systems (Pursuit & Access).
  • Provide adequate training and monitoring controls of stock movements with wider team.
  • Organise and manage regular stock counts across Jewellery, Watch and Silver product lines. Ensure accuracy of physical stock to computer records across all locations.
  • Manage a robust stock control process for approbation stock and train all sales staff to ensure accurate approbation stock control.

 Wider Team Duties

  • Provide reporting to Showroom Manager, and wider sales team, of goods aside and items on order/deposit.
  • Support workshop team with adding purchase orders, sales orders and invoicing between systems (Pursuit & Access).
  • Support workshop team with assay parcels, timesheets and stocktakes.
  • Ensure all stock movements are made in a timely manner and accurate across all locations.
  • Review supplier invoices and pass to accounts, once any queries are cleared, for payment. This to be done in good time to allow the company to take advantage of any settlement discount.
  • Work closely with accounts department with supplier statements.
  • Manage photography of stock for the website.

Key skills and experience needed:

  • Excellent administrative and organisational skills.
  • High attention to detail with the ability to be self-motivated and disciplined.
  • Strong computer skills and good working knowledge of MS Excel.
  • Ability to work in a fast-paced, service-led environment that is highly demanding.
  • Strong communication skills with the ability to build relationships across the business.
  • Organised, able to work autonomously and in a cross-functional team, capable of managing multiple priorities and deadlines.
  • A professional approach teamed with a passion for exemplar customer service.

Pay & Conditions

  • Competitive salary based on experience.
  • Group personal pension.
  • Access to premium medical support services.
  • Benefits: DIS / income protection.

Candidates with experience working in a retail environment are of specific interest,  although applications from candidates with the requisite skills gained in other sectors are most welcome.

Given the nature of this role, it is anticipated that this position will need to be based at 87 George Street.

To apply, please send your covering email and CV to

No agencies please.