Returning an Online Order
The team at Hamilton & Inches strive to give an experience and products that offer complete customer satisfaction. In the unlikely event that you are not happy with your online purchase, find out how to return the item to us below. On the rare occasion that your item should be faulty or damaged, please contact us within 28 days to discuss a replacement or full refund. Please note: all Rolex and Patek Philippe sales are final and personalised items cannot be returned.

returns
What Happens Next?
Upon receipt of your item, we will process your refund within 5 working days. Please retain proof of postage until confirmation is received from us. If you have any queries about our returns process, do not hesitate to contact us.
Upon receipt of your item, we will process your refund within 5 working days. Please retain proof of postage until confirmation is received from us. If you have any queries about our returns process, do not hesitate to contact us.
